Rx Overview - Custom Foot Orthoses
The following is an overview of the multiple options available on our custom foot orthotic prescription form. Short online videos are also available - click here to view. Clients may contact ProLab Medical Consultants or Client Services for answers to questions or recommendations.
Always include the patient’s weight and diagnosis. Failure to include this information may cause a delay in production. The weight helps us determine the correct thickness and rigidity of the orthoses. The diagnosis is used in cast and prescription evaluation.
Pathology Specific and Specialty Orthoses have predefined specifications. By checking one of the boxes, we will produce the device exactly as described on the orthotic specifications chart. You may override any of the predefined specifications by selecting an alternative option in Part B.
Select the production method (vacuum-formed or direct-milled), color, and rigidity/flexibility of the polypropylene shell. If you select only the shell type, we will make a semirigid device using standard specifications for heel cup depth, orthotic width, and cast fill. If you choose only shell rigidity or thickness, we will make a vacuum-formed, black, polypropylene device.
Choose either the polypropylene thickness or shell rigidity. If you choose shell rigidity, you must include the patient weight.
Size & Castwork
Mark the location of all accommodations on the plantar view diagram and on the casts.
Choose the type, motion, and material of rearfoot post. EVA is the only rearfoot post material available for graphite shells. All rearfoot posts are beveled, unless otherwise indicated, for easier shoe fit.
Choose the length, material, and gluing option for topcovers. The default is glue all, unless otherwise indicated.
If you select a forefoot extension, you must also select a topcover. Choose the length, material, thickness, and type of extension.
These additions will be applied bilaterally unless you indicate R (right) or L (left). Shoes must be sent to the lab if you are requesting toe filler.
Indicate if the prescription is for an Adjustment or Refurbishment and/or any additional prescription information.
If you would like the order expedited, indicate either a 1-day rush or 3-day rush. Rush orders have an additional charge and they are shipped overnight unless otherwise specified.
Indicate the shipping method for any order requiring special handling: FedEx Overnight, FedEx Ground, Ship to Patient.
There are two ways to reorder orthoses depending if the original device was made from a CAD/CAM image or from plaster molds.
- Image Number – Most orthoses are made from a CAD/CAM image. When you receive new orthoses, the image number is printed on the label on the bottom of the orthoses. Record this number in the patient’s chart so you will have it for future reorders. To reorder, write the image number in the Reorder box, complete the prescription form, and fax to ProLab.
- Plaster molds – If the original order was made from plaster molds, you must either return the molds with the reorder prescription or send new casts.
Questions? Call Client Services or complete the Order Information Form.